Money saving idea

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Green Man

Joined: 23 Jul 2006
Posts: 5272
Location: Rural Scotland.

Posted: Wed Nov 09, 11 5:15 pm Post subject: Money saving idea

Market Research :- If you were in a shop to purchase a garment or footwear and at the check-out you got asked if you would like to opt out of your statutory rights for a 10% discount. 1. Would you consider it?
2. Would it be legal?
Obviously you could pay the full price and keep all your rights.

Just considering. I'm getting Trading Standards to call back with their answer, but may take 3 working days.

Nick

Joined: 02 Nov 2004
Posts: 34535
Location: Hereford

Posted: Wed Nov 09, 11 5:18 pm Post subject:
Any attempt to deny statuatory rights is illegal. I imagine this includes attempting to pay people off so you can sell them any old rubbish, which is what your suggestion could lead to.

Green Man

Joined: 23 Jul 2006
Posts: 5272
Location: Rural Scotland.

Posted: Wed Nov 09, 11 5:27 pm Post subject:
3 working days!!! The've just phoned back in 5 mins. Nick you are correct they said no. (Turns out he comes into my shop as a customer lol)

Green Man

Joined: 23 Jul 2006
Posts: 5272
Location: Rural Scotland.

Posted: Wed Nov 09, 11 5:33 pm Post subject:
If however the goods were pre-owned but un-used.................?

Nick

Joined: 02 Nov 2004
Posts: 34535
Location: Hereford

Posted: Wed Nov 09, 11 5:36 pm Post subject:
https://whatconsumer.co.uk/second-hand/

Green Man

Joined: 23 Jul 2006
Posts: 5272
Location: Rural Scotland.

Posted: Wed Nov 09, 11 5:38 pm Post subject:
Bummer!

Green Man

Joined: 23 Jul 2006
Posts: 5272
Location: Rural Scotland.

Posted: Wed Nov 09, 11 5:39 pm Post subject:
Nick either you have thought about this too or you are just a consumer from hell.

Nick

Joined: 02 Nov 2004
Posts: 34535
Location: Hereford

Posted: Wed Nov 09, 11 5:40 pm Post subject:
Just here to fight against unscrupulous sellers.

Green Man

Joined: 23 Jul 2006
Posts: 5272
Location: Rural Scotland.

Posted: Wed Nov 09, 11 5:44 pm Post subject:
Ah..............

oldish chris

Joined: 14 Jun 2006
Posts: 4148
Location: Comfortably Wet Southport

Posted: Wed Nov 09, 11 6:26 pm Post subject:

Nick wrote:

Just here to fight against unscrupulous sellers.

said the consumer from hell.

Nick

Joined: 02 Nov 2004
Posts: 34535
Location: Hereford

Posted: Wed Nov 09, 11 6:33 pm Post subject:
Nope, the seller with integrity. A good way to beat your competition is to be better and more trustworthy than them. I also have to write and answer contracts, so know my way round them a bit.

Green Man

Joined: 23 Jul 2006
Posts: 5272
Location: Rural Scotland.

Posted: Thu Nov 10, 11 8:38 am Post subject:
I sell good quality goods as I hate the hastle and disapointment of returns, however all the trouble is covered by the margin. I had just thought at this depressed time, if the consumer agreed, the saving could be passed on. I know if I were looking at a good brand say Musto and gave it a good check with my hands and eyes before buying I'd take a �20 discount. But it isnt to be.

bagpuss

Joined: 09 Dec 2004
Posts: 10507
Location: cambridge

Posted: Thu Nov 10, 11 9:53 am Post subject:

Green Man wrote:

I sell good quality goods as I hate the hastle and disapointment of returns, however all the trouble is covered by the margin. I had just thought at this depressed time, if the consumer agreed, the saving could be passed on. I know if I were looking at a good brand say Musto and gave it a good check with my hands and eyes before buying I'd take a �20 discount. But it isnt to be.

But there are faults that you simply can't spot with your eye that would still shorted the length of the purchased objects lifespan to less than is reasonable which is why these rights are statutory and not negotiable

Even if you buy a piece of clothing cheap knowing it has one flaw you still have your statutory rights if something else goes wrong with it

Hairyloon

Joined: 20 Nov 2008
Posts: 15425
Location: Today I are mostly being in Yorkshire.

Posted: Thu Nov 10, 11 10:01 am Post subject:

bagpuss wrote:

The joys of the word "reasonable". Is it not reasonable to expect a cheaper item not to last as long?
Is why they get away with making a �5 toaster that only lasts 6 months.
I reckon the idea is onto a loser since so many people are not aware of their statutory rights. All your scheme would do is highlight the fact that they have them.
And if your goods are of appropriate quality, then the amount that are subjected to statutory rights should be negligible.

bagpuss

Joined: 09 Dec 2004
Posts: 10507
Location: cambridge

Posted: Thu Nov 10, 11 10:04 am Post subject:

Hairyloon wrote:

bagpuss wrote:

Not if it has been sold as like the more expensive item but for say a missing button or a small bit of damage somewhere like happens with clothes or ex display for electronics

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