Rant about my bank

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Rant about my bank
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catalyst

Joined: 03 May 2005
Posts: 6

Posted: Thu May 05, 05 9:46 pm Post subject:
the only banks that live up to my ethics are Unity Trust Bank Triodos Bank Ecology Building Society Smile and the Co-op (but they are so crap, and i was once charged 200 for going 1.00 overdrawn, so i wonï¿½t use them) EVERY other bank invests in stuff i donï¿½t want my money used for... and the building societies are investing in human-sized rabbit hutches they call houses... andy

jema
Downsizer Moderator

Joined: 28 Oct 2004
Posts: 28234
Location: escaped from Swindon

Posted: Thu May 05, 05 10:06 pm Post subject:
Ah someone with my view of the Coop Incompetance and darn right vicious charging of people when they are in a hole.

Rach

Joined: 12 Apr 2005
Posts: 10
Location: Edinburgh

Posted: Mon May 16, 05 2:37 pm Post subject:

Why don't you send the marketing director of your bank a link to this forum and set up a blog detailing your communication & resulting hassle. You can usually get the names of the directors from the website, annual report - or even just searching on the Web.

Call centre people & supervisors are a waste of time.

I had the misfortune to get a bill from a debt collection firm for ï¿½120, resulting from allegedly unpaid NTL line rental three years previously, when I was at uni.

NTL were awful, the call centre people very unhelpful, including the supervisor. I knew this debt wasn't valid (neither myself or NTL knew where it came from) and that NTL had forwarded a false debt. Eventually went to Citizen's Advice, where a lovely lady spent 3 hours on the phone to NTL on my behalf, was passed between 7 people - eventually resolving that I wasn't liable for this debt! It shouldn't be that difficult!

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