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alison Downsizer Moderator
Joined: 29 Oct 2004 Posts: 12918 Location: North Devon
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dougal
Joined: 15 Jan 2005 Posts: 7184 Location: South Kent
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judyofthewoods
Joined: 29 Jan 2005 Posts: 804 Location: Pembrokeshire
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Stacey
Joined: 18 Jul 2005 Posts: 8380 Location: Kernow
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Helen_A
Joined: 26 Jan 2005 Posts: 1548 Location: MK, Bucks.
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Posted: Sat Jul 28, 07 8:21 am Post subject: |
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I'm using the paypal 'scheme' - its actually rather good, and is working out a *lot* cheaper than the 'bank' version would, and a little cheaper than my previous deal with Streamline (which had a machine living in my house and the nasty insurance nightmare that that was).
Its just about covering the �20 a month that I would be paying atm if I hadn't got it during the special offer period. But its a bit 'up and down' during the day, so I tend to collect all the phone orders together and do them all in a bunch in the evening. It wouldn't be so helpful if you were in a shop, from that point of view, although I've come accross peeps using it at shows etc. when the venue has 'net access, and they hire a handheld to authorise the pin side of things for that show only. (pins are checked against info held on the strip on the card, so aren't any more protective in a show situation than that, and so far no issues, as far as they say, with getting names/addresses from people anyway. Having a match against card no for house no. postcode and 3 digit is probably more indicative of 'safety of payment' than relying on the PIN system :-* )
Helen_A |
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Beckyess
Joined: 08 Jan 2006 Posts: 1076 Location: Worcestershire
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alison Downsizer Moderator
Joined: 29 Oct 2004 Posts: 12918 Location: North Devon
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dougal
Joined: 15 Jan 2005 Posts: 7184 Location: South Kent
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Posted: Sat Jul 28, 07 3:40 pm Post subject: |
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Alison, one of the problems you'll face is that what you are actually seeking is a "customer not present" card facility.
That's even more difficult/expensive. ('cos they think you must be a mail order scammer...)
I'd suggest setting up an ordinary paypal account (even if you have one already it might be a good idea to have a purely 'business' one) so that there is some ability to email money to you.
Doing that is really easy. But it does require the client to have access to email and a paypal account.
It only gets technical if you want to take money from your website without human involvement, but that requires on-line availability info as well.
However, rather than that, Paypal can provide you with an ability to accept credit/debit cards, in person or by phone. For 3.4%... and zero standing charge, equipment rental, etc. Just the percentage.
https://www.paypal.com/uk/cgi-bin/webscr?cmd=_vt_hub-outside
How much would you gain (or lose) by saying 20% (or first night, whatever) up front, no refunds, and no payment means no reservation?
Be careful with the T's&C's, and that you have an incontrovertible acknowledgment that the reservation fee is not refundable. (Maybe an answering machine with a call recording facility to record their details and acknowledgment of non-refundability?) I'm thinking of preventing any "chargeback"s. (If you don't know the word, Google it - for example https://en.wikipedia.org/wiki/Chargeback ) |
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Green Man
Joined: 23 Jul 2006 Posts: 5272 Location: Rural Scotland.
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jamanda Downsizer Moderator
Joined: 22 Oct 2006 Posts: 35057 Location: Devon
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Stacey
Joined: 18 Jul 2005 Posts: 8380 Location: Kernow
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Stacey
Joined: 18 Jul 2005 Posts: 8380 Location: Kernow
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Posted: Sat Jul 28, 07 5:19 pm Post subject: |
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dougal wrote: |
Alison, one of the problems you'll face is that what you are actually seeking is a "customer not present" card facility.
That's even more difficult/expensive. ('cos they think you must be a mail order scammer...)
I'd suggest setting up an ordinary paypal account (even if you have one already it might be a good idea to have a purely 'business' one) so that there is some ability to email money to you.
Doing that is really easy. But it does require the client to have access to email and a paypal account.
It only gets technical if you want to take money from your website without human involvement, but that requires on-line availability info as well.
However, rather than that, Paypal can provide you with an ability to accept credit/debit cards, in person or by phone. For 3.4%... and zero standing charge, equipment rental, etc. Just the percentage.
https://www.paypal.com/uk/cgi-bin/webscr?cmd=_vt_hub-outside
How much would you gain (or lose) by saying 20% (or first night, whatever) up front, no refunds, and no payment means no reservation?
Be careful with the T's&C's, and that you have an incontrovertible acknowledgment that the reservation fee is not refundable. (Maybe an answering machine with a call recording facility to record their details and acknowledgment of non-refundability?) I'm thinking of preventing any "chargeback"s. (If you don't know the word, Google it - for example https://en.wikipedia.org/wiki/Chargeback ) |
Dougal - that virtual terminal is in the US. In the UK they provide a facility to take card payments over the phone etc but it's �20 a month plus the percentage. It's the one that Helen's using. |
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dougal
Joined: 15 Jan 2005 Posts: 7184 Location: South Kent
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Stacey
Joined: 18 Jul 2005 Posts: 8380 Location: Kernow
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Maxwell Smart
Joined: 29 May 2005 Posts: 607 Location: London Town
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