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Midland Spinner
Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof
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mousjoos
Joined: 05 Jun 2006
Posts: 1986
Location: VERY Sunny SW France
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mochyn
Joined: 21 Dec 2004
Posts: 24585
Location: mid-Wales
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Rob R
Joined: 28 Oct 2004
Posts: 31902
Location: York
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vegplot
Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd
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Went
Joined: 19 Mar 2006
Posts: 6968
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Barefoot Andrew
Downsizer Moderator
Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
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Nick
Joined: 02 Nov 2004
Posts: 34535
Location: Hereford
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 Posted: Mon Mar 18, 13 1:58 pm Post subject: |
 
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| Wentworth wrote: |
| Demonstrates how important it is to have a personal account and a separate page for business where they can only like and follow and not become friends. |
This is the answer. Customers and friends don't overlap naturally. There are some who are both, of course, and friends would understand there's a commercial nature to your relationship.
It's probably not deliberately rude, tbh, rather curious, or thoughtless. If I bought a skin from Rob, I'd certainly ask how it was done. And probably in detail, enough to copy it, but because I'm that kind of person, wanting to know the process, not to copy it and do it, or sell it.
I'd be tempted to explain politely, with a smile, that if I told you that, I'd be out of business in no time. Unless she fancied paying to come on a course?
And, to answer your question, just ignore her once this has played out. If it doesn't run it's course, quickly, risk offending her. |
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Hairyloon
Joined: 20 Nov 2008
Posts: 15425
Location: Today I are mostly being in Yorkshire.
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Midland Spinner
Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof
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| Posted: Mon Mar 18, 13 2:24 pm Post subject: |
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| Nick wrote: |
| Wentworth wrote: |
| Demonstrates how important it is to have a personal account and a separate page for business where they can only like and follow and not become friends. |
This is the answer. Customers and friends don't overlap naturally. There are some who are both, of course, and friends would understand there's a commercial nature to your relationship.
It's probably not deliberately rude, tbh, rather curious, or thoughtless. If I bought a skin from Rob, I'd certainly ask how it was done. And probably in detail, enough to copy it, but because I'm that kind of person, wanting to know the process, not to copy it and do it, or sell it.
I'd be tempted to explain politely, with a smile, that if I told you that, I'd be out of business in no time. Unless she fancied paying to come on a course?
And, to answer your question, just ignore her once this has played out. If it doesn't run it's course, quickly, risk offending her. |
I have to disagree on several counts 
There is a lot of overlap between customers, fellow traders & friends in our business. We sell to people who become friends, we sell to friends who become customers, we get friends / customers / fellow re-enactors to do our plumbing, we sell stuff to other traders, we get invites to social gatherings with customers ... you get the picture.
She wanted to know precise techniques because she's doing a demonstration at an event in a few weeks time and wanted to know how I make my candles behave. She did buy some candles from me at the last market, but I suspect only so she could study them in detail.
If I were to tell her my secret, she'd then tell everyone else! I sent a polite message which told her precisely nothing.
I don't do courses in candle making, but I do do spinning & knitting lessons, but people still want the information for free.
I've checked her fb page - she has 1327 'friends' so I doubt she'll notice if I quietly delete her in a day or two. I've already marked her as an acquaintance not a friend. And changed the 'about' statement on my personal Fb page to say that my goal for 2013 is to ensure that I know all my Fb friends in real life. |
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Mithril
Joined: 22 Jul 2011
Posts: 1755
Location: wessex
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Lorrainelovesplants
Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
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| Posted: Mon Mar 18, 13 2:49 pm Post subject: |
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Have just had a similar annoying thing but on the phone.
Guy phones up asking to speak to John.
"He's at work in the shed"
Can I have a quick word about a mower?
"No, he is working on someone's lawnmower"
"A wheel on my mower is broken, Could he get me one?
"You'll need to phone back with the make, model, year and any other details you can get off the mower Why dont you get that info and google it - this is what we will do and charge you for the time spent"
But im only asking him to have a look.
"Yes, and time costs money - why dont you do it, if you want to save time AND money"
Can I bring it up to him?
"Yes, and it'll sit in a queue and we'll tell you that a minimum to 'look at' machines is �15, and thereafter the clock is ticking."
Despite my best efforts, he's going to bring it over.  |
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Nick
Joined: 02 Nov 2004
Posts: 34535
Location: Hereford
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| Posted: Mon Mar 18, 13 4:13 pm Post subject: |
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| Midland Spinner wrote: |
| Nick wrote: |
| Wentworth wrote: |
| Demonstrates how important it is to have a personal account and a separate page for business where they can only like and follow and not become friends. |
This is the answer. Customers and friends don't overlap naturally. There are some who are both, of course, and friends would understand there's a commercial nature to your relationship.
It's probably not deliberately rude, tbh, rather curious, or thoughtless. If I bought a skin from Rob, I'd certainly ask how it was done. And probably in detail, enough to copy it, but because I'm that kind of person, wanting to know the process, not to copy it and do it, or sell it.
I'd be tempted to explain politely, with a smile, that if I told you that, I'd be out of business in no time. Unless she fancied paying to come on a course?
And, to answer your question, just ignore her once this has played out. If it doesn't run it's course, quickly, risk offending her. |
I have to disagree on several counts
There is a lot of overlap between customers, fellow traders & friends in our business. We sell to people who become friends, we sell to friends who become customers, we get friends / customers / fellow re-enactors to do our plumbing, we sell stuff to other traders, we get invites to social gatherings with customers ... you get the picture.
She wanted to know precise techniques because she's doing a demonstration at an event in a few weeks time and wanted to know how I make my candles behave. She did buy some candles from me at the last market, but I suspect only so she could study them in detail.
If I were to tell her my secret, she'd then tell everyone else! I sent a polite message which told her precisely nothing.
I don't do courses in candle making, but I do do spinning & knitting lessons, but people still want the information for free.
I've checked her fb page - she has 1327 'friends' so I doubt she'll notice if I quietly delete her in a day or two. I've already marked her as an acquaintance not a friend. And changed the 'about' statement on my personal Fb page to say that my goal for 2013 is to ensure that I know all my Fb friends in real life. |
So, in what way is she a friend?
You've done the right thing, apart from worrying about her. Tell her nothing, delete her. |
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Barefoot Andrew
Downsizer Moderator
Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
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mark
Joined: 14 Jul 2005
Posts: 2191
Location: Leeds
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