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Downsizer Forum Index -> Small Business Questions, Ideas and Advice

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chez

Joined: 13 Aug 2006
Posts: 35935
Location: The Hive of the Uberbee, Quantock Hills, Somerset

Posted: Wed Feb 26, 14 9:58 am Post subject:

Shan wrote:

Before you pursue the small claims route, send her a registered letter demanding payment within 3 working days and specify, that you will be pursuing a small claims route if payment is not made. Add to this that you will also be entitled to costs if the small claims route is pursued.

This usually works. I think there's a website somewhere with standard letter templates. I'll have a look in a tick.

vegplot

Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd

Posted: Wed Feb 26, 14 10:00 am Post subject:
Send your invoice via registered letter with a very polite notice that non-payment will attract interest changes (8% above the base rate) plus permissible debt recovery fees (�40 in your case). https://www.gov.uk/late-commercial-payments-interest-debt-recovery

chez

Joined: 13 Aug 2006
Posts: 35935
Location: The Hive of the Uberbee, Quantock Hills, Somerset

Posted: Wed Feb 26, 14 10:01 am Post subject:
Edited, because Vegplot and I share a brain . That one's for companies that owe you money, I think. But this is for private customers: https://www.gov.uk/invoicing-and-taking-payment-from-customers/payment-obligations

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Wed Feb 26, 14 10:10 am Post subject:
Sorry to hear of woes OtleyLad; hope you get it sorted. I've generally found too that with the most are the more unwilling to give it up. A.

dpack

Joined: 02 Jul 2005
Posts: 46211
Location: yes

Posted: Wed Feb 26, 14 10:16 am Post subject:

a copy of the invoice ,a covering letter explaining that it may have been overlooked for payment and explaining that payment was due on completion and that if not forthcoming within x time interest will be added and legal action taken.

or a personal visit with a witness and copy invoice to explain the above if that is convenient

be polite and business like and give opportunity to pay up without escalation often does the trick

cant pay now, will pay soon is possible ,agree a date,
wont pay needs firmer measures

for the future written contracts with payment terms made clear helps a lot with such things and nearly always avoids such things

Flamin'Panda

Joined: 09 Feb 2014
Posts: 464
Location: Azores

Posted: Wed Feb 26, 14 10:55 am Post subject:

Barefoot Andrew wrote:

Sorry to hear of woes OtleyLad; hope you get it sorted. I've generally found too that with the most are the more unwilling to give it up.
A.

That's why they have more money in the first place!

vegplot

Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd

Posted: Wed Feb 26, 14 11:53 am Post subject:

Chez wrote:

Edited, because Vegplot and I share a brain

. That one's for companies that owe you money, I think.

But this is for private customers:

https://www.gov.uk/invoicing-and-taking-payment-from-customers/payment-obligations

It was your turn today wasn't it. I thought something was amiss.

onemanband

Joined: 26 Dec 2010
Posts: 1473
Location: NCA90

Posted: Wed Feb 26, 14 5:55 pm Post subject:
If you do anything that needs certifying(or should that be certificating?), then don't hand over the paperwork until you have been paid.

OtleyLad

Joined: 13 Jan 2007
Posts: 2737
Location: Otley, West Yorkshire

Posted: Wed Feb 26, 14 6:04 pm Post subject:

Thanks for the support/advice.
I have sent an email, text and taken a letter to the GP practice where she works (she wasn't there today). In them all I have said she has until the 7th of March to pay in full or else I will submit my claim to the Small Claims Court (I mentioned the extra cost she would have to pay (plus interest) should this happen).
I have used the online facility a couple of times before and got my money back eventually - even though on one of the occaisions they got themselves a fine for contempt of court by ignoring the first judgement and ended paying more to the court than to me.

Hopefully the thought of that will change her mind.

chez

Joined: 13 Aug 2006
Posts: 35935
Location: The Hive of the Uberbee, Quantock Hills, Somerset

Posted: Wed Feb 26, 14 6:07 pm Post subject:
That sounds good. Solicitors always seem to want to give people a couple of weeks to respond to this sort of thing, in order to be reasonable. Keep us posted!

Flamin'Panda

Joined: 09 Feb 2014
Posts: 464
Location: Azores

Posted: Wed Feb 26, 14 6:26 pm Post subject:
Yup, keep us posted... Hope it all goes well PS: Do we all get a drink when you get paid?

Nick

Joined: 02 Nov 2004
Posts: 34535
Location: Hereford

Posted: Wed Feb 26, 14 7:19 pm Post subject:

OtleyLad wrote:

This is good, but, tbh, text and email aren't the best way. Hard copy, every time, when you need to press a point.

Nature'sgrafter

Joined: 22 Feb 2012
Posts: 527
Location: Sanday , Orkney

Posted: Wed Feb 26, 14 7:51 pm Post subject:
And just for fun the day before you take the small claim route make up a huge sign saying "Dr X As you wont pay your bill for �xxxx tomorrow I will be taking you to a small claims court. May I take this opportunity to publicly name you as a bad credit risk to all small businessmen" if you can park your car outside her surgery put the sign on the roof for all to see and phone the local papers.

Ty Gwyn

Joined: 22 Sep 2010
Posts: 4613
Location: Lampeter

Posted: Wed Feb 26, 14 10:12 pm Post subject:
[quote="onemanband:1389258"]What length of time are we looking at ? From time the job was finished/Bill sent/handed over, to the present time?

12Bore

Joined: 15 Jun 2008
Posts: 9089
Location: Paddling in the Mersey

Posted: Wed Feb 26, 14 10:28 pm Post subject:

Nick wrote:

OtleyLad wrote:

This is good, but, tbh, text and email aren't the best way. Hard copy, every time, when you need to press a point.

I believe that fax counts as legally "served".

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