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Nick
Joined: 02 Nov 2004
Posts: 34535
Location: Hereford
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 Posted: Mon Mar 18, 13 4:13 pm Post subject: |
 
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| Midland Spinner wrote: |
| Nick wrote: |
| Wentworth wrote: |
| Demonstrates how important it is to have a personal account and a separate page for business where they can only like and follow and not become friends. |
This is the answer. Customers and friends don't overlap naturally. There are some who are both, of course, and friends would understand there's a commercial nature to your relationship.
It's probably not deliberately rude, tbh, rather curious, or thoughtless. If I bought a skin from Rob, I'd certainly ask how it was done. And probably in detail, enough to copy it, but because I'm that kind of person, wanting to know the process, not to copy it and do it, or sell it.
I'd be tempted to explain politely, with a smile, that if I told you that, I'd be out of business in no time. Unless she fancied paying to come on a course?
And, to answer your question, just ignore her once this has played out. If it doesn't run it's course, quickly, risk offending her. |
I have to disagree on several counts 
There is a lot of overlap between customers, fellow traders & friends in our business. We sell to people who become friends, we sell to friends who become customers, we get friends / customers / fellow re-enactors to do our plumbing, we sell stuff to other traders, we get invites to social gatherings with customers ... you get the picture.
She wanted to know precise techniques because she's doing a demonstration at an event in a few weeks time and wanted to know how I make my candles behave. She did buy some candles from me at the last market, but I suspect only so she could study them in detail.
If I were to tell her my secret, she'd then tell everyone else! I sent a polite message which told her precisely nothing.
I don't do courses in candle making, but I do do spinning & knitting lessons, but people still want the information for free.
I've checked her fb page - she has 1327 'friends' so I doubt she'll notice if I quietly delete her in a day or two. I've already marked her as an acquaintance not a friend. And changed the 'about' statement on my personal Fb page to say that my goal for 2013 is to ensure that I know all my Fb friends in real life. |
So, in what way is she a friend?
You've done the right thing, apart from worrying about her. Tell her nothing, delete her. |
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Barefoot Andrew
Downsizer Moderator
Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
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mark
Joined: 14 Jul 2005
Posts: 2191
Location: Leeds
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Midland Spinner
Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof
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nats
Joined: 12 Jun 2007
Posts: 2374
Location: Swindon but not a Swindonian
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Went
Joined: 19 Mar 2006
Posts: 6968
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| Posted: Mon Mar 18, 13 9:18 pm Post subject: |
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| Midland Spinner wrote: |
| Nick wrote: |
| Wentworth wrote: |
| Demonstrates how important it is to have a personal account and a separate page for business where they can only like and follow and not become friends. |
This is the answer. Customers and friends don't overlap naturally. There are some who are both, of course, and friends would understand there's a commercial nature to your relationship.
It's probably not deliberately rude, tbh, rather curious, or thoughtless. If I bought a skin from Rob, I'd certainly ask how it was done. And probably in detail, enough to copy it, but because I'm that kind of person, wanting to know the process, not to copy it and do it, or sell it.
I'd be tempted to explain politely, with a smile, that if I told you that, I'd be out of business in no time. Unless she fancied paying to come on a course?
And, to answer your question, just ignore her once this has played out. If it doesn't run it's course, quickly, risk offending her. |
I have to disagree on several counts
There is a lot of overlap between customers, fellow traders & friends in our business. We sell to people who become friends, we sell to friends who become customers, we get friends / customers / fellow re-enactors to do our plumbing, we sell stuff to other traders, we get invites to social gatherings with customers ... you get the picture.
She wanted to know precise techniques because she's doing a demonstration at an event in a few weeks time and wanted to know how I make my candles behave. She did buy some candles from me at the last market, but I suspect only so she could study them in detail.
If I were to tell her my secret, she'd then tell everyone else! I sent a polite message which told her precisely nothing.
I don't do courses in candle making, but I do do spinning & knitting lessons, but people still want the information for free.
I've checked her fb page - she has 1327 'friends' so I doubt she'll notice if I quietly delete her in a day or two. I've already marked her as an acquaintance not a friend. And changed the 'about' statement on my personal Fb page to say that my goal for 2013 is to ensure that I know all my Fb friends in real life. |
Whatever works for you but from experience it is more effective to have a dedicated business page. |
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Midland Spinner
Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof
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chez
Joined: 13 Aug 2006
Posts: 35935
Location: The Hive of the Uberbee, Quantock Hills, Somerset
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Midland Spinner
Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof
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Barefoot Andrew
Downsizer Moderator
Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
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chez
Joined: 13 Aug 2006
Posts: 35935
Location: The Hive of the Uberbee, Quantock Hills, Somerset
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Nell Merionwen
Joined: 02 Jun 2008
Posts: 16300
Location: Beautiful Derbyshire
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Midland Spinner
Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof
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chez
Joined: 13 Aug 2006
Posts: 35935
Location: The Hive of the Uberbee, Quantock Hills, Somerset
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Nell Merionwen
Joined: 02 Jun 2008
Posts: 16300
Location: Beautiful Derbyshire
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