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Hairyloon

Joined: 20 Nov 2008
Posts: 15425
Location: Today I are mostly being in Yorkshire.

Posted: Sat Sep 20, 14 10:10 am Post subject: Which Chainsaw.

Many, if not most people will point to Husqvarna or Stihl as the best makes of chainsaw. I believe they are right to do so, but I expect the gap between third place is closing.

I am posting this to say that in my book, Husqvarna have taken a clear lead because of superior customer service.

I asked both companies about a workshop manual for an old saw. Stihl said:

Quote:

we are only permitted to provide parts lists/workshop manuals to our Dealer network.

Husqvarna didn't give me a manual either, but theirs was a better excuse and they were more apologetic about it.

Treacodactyl
Downsizer Moderator

Joined: 28 Oct 2004
Posts: 25795
Location: Jumping on the bandwagon of opportunism

Posted: Sun Sep 21, 14 1:17 pm Post subject:
You would be better off asking on Arbtalk. I'm looking at my first one and along with the two main bands I'm looking at Echo saws, the 5 year domestic guarantee looks appealing if I can get it.

Hairyloon

Joined: 20 Nov 2008
Posts: 15425
Location: Today I are mostly being in Yorkshire.

Posted: Sun Sep 21, 14 5:00 pm Post subject:

Treacodactyl wrote:

You would be better off asking on Arbtalk.

For a manual?
Or did you think I was looking for a review rather than giving one?

dpack

Joined: 02 Jul 2005
Posts: 46249
Location: yes

Posted: Mon Sep 22, 14 1:10 pm Post subject:
the thing that put me off stihl was the tendency to cut out at certain angles and so they require a nose down dip to get em going again,struck me as a bit dangeroos .

Truffle

Joined: 07 Feb 2006
Posts: 526

Posted: Tue Sep 23, 14 8:48 am Post subject:
Depends on the job. Husq are typically a lot quicker and great for soft wood or small diameter stuff Stihl are typically better for those tough, knotted logs or bigger diameter stuff (its all about torque) Although, really it all depends on the models your comparing. both are quality manufacturers

vegplot

Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd

Posted: Tue Sep 23, 14 10:04 am Post subject:
Both are very good. Choose one that suits your budget and cutting needs.

Hairyloon

Joined: 20 Nov 2008
Posts: 15425
Location: Today I are mostly being in Yorkshire.

Posted: Tue Sep 23, 14 10:56 am Post subject:
Up to now I have generally favoured Stihl because my Stihl saws run better than my Huskies, but as my Huskies are about as old as I am, that is not a fair comparison. But now that this customer service issue has come to light, Husky wins hands down... At least for the moment: it's not over yet...

dpack

Joined: 02 Jul 2005
Posts: 46249
Location: yes

Posted: Tue Sep 23, 14 2:14 pm Post subject:
husky is easier to strip and rebuild imho im not sure which is best in very cold weather stihl are good in damp and can even get over being dropped in water if you give em a shake and a few pulls

dpack

Joined: 02 Jul 2005
Posts: 46249
Location: yes

Posted: Tue Sep 23, 14 2:14 pm Post subject:
while we are at this oregon chains

Truffle

Joined: 07 Feb 2006
Posts: 526

Posted: Tue Sep 23, 14 3:09 pm Post subject:
my old stihl 'picked up' (a sad day). Husk has been great, but I'm going back to stihl - i like them all but am tempted by a pto saw for smaller diameter stuff once extracted

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